Refunds
Refund Policy
This Refund Policy explains how Boostmania.gg reviews refund requests for digital Discord Nitro, Discord boosts, and server boost package orders.
Digital Service Policy
Boostmania.gg sells digital Discord-related services. Because many digital services are fulfilled quickly after payment, refund eligibility depends on order status, delivery status, product access, and the reason for the request.
Customers should contact support as soon as possible if they believe a Discord Nitro, Discord boost, or server boost package order was not delivered as described.
When a Refund May Be Reviewed
A refund may be reviewed when the service was not delivered as described, a technical issue on Boostmania.gg's side prevented delivery, or support confirms that the purchased service cannot be completed.
Support may request order information, payment confirmation, or Discord server details needed to investigate the delivery issue.
When Refunds May Not Be Eligible
Refunds may not be available when a service has already been delivered and accessed, when incorrect customer-provided information caused the issue, or when the issue is caused by third-party platform limitations or changes.
Refund decisions are handled case by case through official Boostmania.gg support channels.
How to Request Help
Contact Boostmania.gg support with the order email, product name, payment status, and a clear description of the issue. Do not share private passwords or full payment credentials.